The Windsor by Heathrow is the airport's upgraded VIP terminal, now featuring Banksy artwork available to purchase, Michelin-star dining and electric BMW transfers. Olivia Palamountain reports

Heathrow Airport has transformed its exclusive VIP terminal in a three million pound renovation, the first phase of a three-year refurbishment features upgraded lounges, a redesigned atrium and specially curated artwork.

The newly named Windsor by Heathrow, photographed by Rankin, features eight private lounges and an entrance lobby designed by Oliver Burns Studio.

The service, priced from £3,812 for up to three guests, showcases British craftsmanship with Axminster carpets and Tom Dixon collaborations, plus luxury British brands including Commune toiletries and August&Piers fragrances.It also doubles as a rotating art gallery with pieces by David Hockney, Tracey Emin and Francis Bacon available to purchase via QR codes.

"The Windsor by Heathrow is more than just a rebrand, it's a testament to our heritage in pioneering luxury travel," says Charlotte Burns, VIP lead at Heathrow. "From the moment you step out of your front door, to the second you board your plane, we ensure that every detail is taken care of."Michelin-starred chef Jason Atherton has created exclusive dishes including a new signature dessert: English butter shortbread with praline cream, Earl Grey tea ice cream, custard sauce and charred mandarin.

The Windsor's door-to-plane service operates with an all-electric BMW fleet, offering the only airport service authorised to collect and drop off clients directly at their aircraft.

Operating 16 hours daily to accommodate global travellers, the chauffeur service collects guests from their homes and drives them straight to their plane, bypassing traditional terminal routes.
This unique authorisation for planeside access provides an unmatched level of convenience and privacy for the terminal's high-profile guests, from world leaders to A-list celebrities.

The service, which launched in the 1960s initially for diplomats and royalty, now handles 50,000 guests annually from Heathrow's 83.9 million passengers.Features include private security and immigration, personal shopping at Terminal 5, and dedicated Border Force officers ensuring no queues on arrival. Popular routes serve Doha, Riyadh, Dubai, Los Angeles and New York.

"We are thrilled to have collaborated on The Windsor by Heathrow, creating an atmosphere that blends the best of British luxury with contemporary design," says Sharon Lillywhite, founder and creative director of Oliver Burns Studio. "The space is a statement of what it means to travel well."