United Airlines has announced a partnership with SpaceX to bring Starlink’s high-speed internet service to its entire fleet. Olivia Palamountain reports
A deal between United Airlines and Starlink, described as the largest of its kind in the industry, promises to revolutionise the in-flight connectivity experience for United passengers.
The new wifi service, set to begin testing in early 2025 with passenger flights later that year, will be offered free of charge to all United customers.
It aims to provide gate-to-gate connectivity with speeds comparable to ground-based internet, enabling passengers to stream live TV, use social media, shop online, and even game while in the air.
“Everything you can do on the ground, you’ll soon be able to do onboard a United plane at 35,000 feet, just about anywhere in the world,” says United CEO Scott Kirby. “This connectivity opens the door for an even better inflight entertainment experience, in every seatback – more content, that’s more personalised. United’s culture of innovation is, once again, delivering big for our customers.”
SpaceX‘s Starlink system, which uses advanced satellites to provide internet access in remote locations and over oceans, will be integrated into United’s fleet over the next several years. This makes United the first carrier globally to commit to offering Starlink service at such a large scale.
The new wifi service will not only benefit passengers using personal devices but will also be accessible through United’s seatback screens. The airline boasts nearly 100,000 seatback screens across its fleet of some 1000 planes, with plans to increase this number as it continues to upgrade its aircraft with new interiors.
“We’re excited to team up with United Airlines to transform the inflight experience,” says Gwynne Shotwell, president and chief operating officer at SpaceX. “With Starlink onboard your United flight, you’ll have access to the world’s most advanced high-speed internet from gate to gate, and all the miles in between.”
United’s frontline employees, including pilots, flight attendants, and gate agents, are also set to benefit from the improved connectivity. The enhanced service will provide them with better operational capabilities, particularly in remote locations or during situations where traditional services might be impacted.
This move by United Airlines represents a significant step in the aviation industry’s efforts to improve in-flight connectivity and passenger experience.
As the rollout progresses, it could set a new standard for internet access in the skies, potentially prompting other airlines to follow suit.