The Skyscanner app in ChatGPT allows travellers in the UK and US to search and compare live flight prices through natural language conversation, marking a new step in AI-powered trip planning. Jenny Southan reports

Skyscanner has launched the Skyscanner app in ChatGPT, enabling travellers to search for flights and compare prices directly within a conversational interface. The rollout begins in the UK and US, giving people in those markets access to Skyscanner’s global flight options without leaving ChatGPT.

The Skyscanner app in ChatGPT allows users to type a simple request such as “Skyscanner, find me the cheapest flight to New York in December” and receive live flight results within the chat. Options are displayed clearly, allowing travellers to review prices and routes in real time. From there, they can refine their search by adjusting dates, departure airports or destinations through follow-up messages.

The aim is to make planning feel more like a conversation than filling out a traditional search form. Behind the interface sits Skyscanner’s existing flight search system, which aggregates fares from airlines and travel partners worldwide. By embedding this system into ChatGPT, the company is extending its core comparison tool into a new digital environment.

Skyscanner says 160 million travellers use its platform each month to compare flights, hotels and car hire. The company operates in 52 countries and 37 languages, connecting users to more than 1,200 travel partners. It searches around 100 billion prices every day in order to present a range of options in one place.

Piero Sierra, chief AI officer at Skyscanner, says: “We’ve been at the forefront of cutting-edge flight search, ensuring that travellers have all the right tools to reduce friction and give them more confidence in finding the right flight for them. Travellers can now access the Skyscanner app in ChatGPT to search for the best options and flight prices for their trip.”

The launch reflects a broader shift towards AI-powered travel planning. Rather than navigating multiple tabs and filters, travellers can now describe what they want in plain language. The Skyscanner app in ChatGPT interprets these requests and returns structured results, combining conversational search with live pricing data.

Sierra adds that the company’s wider AI strategy goes beyond flights. Artificial intelligence is already being used across Skyscanner’s own platform to support car hire and hotel chatbots. These tools offer conversational assistance designed to help travellers make quicker decisions when comparing options.

AI also powers Skyscanner’s “Football Flight finder”, a feature designed for fans planning trips to the World Cup. The tool helps travellers build multi-city itineraries based on match schedules, track fare changes as fixtures are confirmed and identify routes that offer better value across different legs of a journey.

Looking ahead, Sierra signals that the company will continue to move away from static search forms towards more responsive systems. He says: “We’ll continue evolving travel search beyond form-fills toward dynamic, answer-led experiences. We’ll scale natural language search with explainability, and expand agentic scenarios only where trust and economics work. Success in AI will be defined by better decisions and earned traveller trust.”

For travel brands and technology providers, the introduction of the Skyscanner app in ChatGPT demonstrates how established platforms are adapting to the rapid growth of generative AI tools. By combining trusted price comparison data with conversational interfaces, companies are experimenting with new ways to reduce friction in trip planning.

As travellers grow more comfortable using AI assistants in everyday life, the integration of flight search into chat-based platforms signals a potential change in how people discover and book travel. For now, the Skyscanner app in ChatGPT is limited to flights and to users in the UK and US, but it marks a clear step towards more integrated, AI-led travel search experiences.