Until December 31, 2021, all existing and future group bookings can cancel their accommodation reservations without incurring any cancellation fees until 6pm on the day of arrival. Pre-payments are no longer required and the new policy is available for both travel agents and direct customer bookings.
For those still travelling, A&O is only filling rooms with guests in the same booking or if on separate bookings, allowing a maximum of four people per room (50 per cent reduced capacity) as part of a wider social distancing initiative across all its hostels.